Frequently Asked Questions

Where is Volcano Self Storage?
Our facility is located at 3000 Todos Santos Street, Albuquerque, NM 87120.

What are the office hours?
As of 12/9/22 we are moving to on-site office hours only. We are open Monday - Friday 12:00 pm to 4:00 pm. Feel free to contact us using our Contact Us form.

When can I access my storage unit?
Our gate hours are from 6:00 am to 10:00 pm, 7 days a week.

How do I determine the best unit size to rent?
Use our self storage calculator or call the facility to speak with one of our storage experts.

What security measures have been taken to ensure that my belongings are safe?
In order to keep your belongings safe, our facility is fully fenced in and armed with an access controlled gate. Every tenant has their own code to get inside the gate.
Are your units drive-up accessible?
Our ground floor units are drive-up accessible. All you have to do is drive your vehicle right up to your unit door to start loading and unloading your belongings.

What types of leases are offered?
We offer month-to-month leases. No long-term contracts.

How do I pay my storage bill?
Pay your monthly storage bill online using a debit or credit card. You can also stop by the facility to pay your bill in person.